FAQs
Answers to some of the frequently asked questions we receive about our products and services.
What is ZEN’s Guarantee, and what does it cover?
ZEN guarantees all white UPVC double glazing window products against discolouration for 25 years (10 years on colour foiled frames and conservatory roofs). In addition, we guarantee all hermetically-sealed double glazing units for 10 years against misting.
Which locations do you cover?
ZEN Windows and Conservatories cover Bristol, Gloucester and Cheltenham and surrounding areas.
Are your double glazed windows A-rated?
Yes, our double glazed windows are A-rated as standard. The minimum required to be compliant with building regulations is a C rating. Find out more about the Window Energy Rating system.
Is your double glazing internally beaded?
Yes, ZEN’s double glazing is internally beaded as standard.
Lock in 2024 Prices Before They Go Up!
Due to the recent budget announcements and upcoming changes to employer costs, we’re expecting supplier price increases in the new year. We recommend that anyone planning installations in or before Spring/Summer 2025 place their orders before Christmas to lock in current prices.
Act now to secure your savings before 20th December!
