
Customer Reviews
At ZEN Windows & Conservatories, we take pride in our exceptional customer service and quality products, as reflected in our outstanding reviews on Checkatrade.com and Which Trusted Trader. Explore firsthand accounts of our top-rated service and discover why homeowners across Bristol trust us for their window, door, and conservatory needs.

I was very impressed and pleased with Zen’s services. Right from the start the staff have always been friendly and helpful, letting me know the progress of my order. Am very pleased with the two replacement windows they installed and would highly recommend Zen Windows.
TM Goodall, Bristol
4 October 2025
Zen Windows & Conservatories replaced our wooden-framed conservatory, sash bay windows and front door. The entire experience, from start to finish, was exemplary, from Ben visiting the house to explain Zen's products and process and provide a quote, right through to the installation team.
Our conservatory is a non-standard shape, and I gather it was quite a challenge to fit. However, Andy & Archie did a beautiful job of installing the new one, going above & beyond to ensure everything was done properly, finishing it off to a very high standard. We had a Warmer Roof installation, which is already significantly better than the old plastic roof. The plasterer & electrician were also both great. Everyone involved was respectful of our home and left it tidy each day throughout the works. The finished conservatory looks amazing and more like an extension. We could not be more pleased with it.
We also had replacement sash bay windows. Again, this wasn't a straightforward job, with not a single straight wall in the house. However, Andy & Archie did a lovely job of fitting them. Finally, the front door was replaced with a stunning composite door. It all looks absolutely fantastic and is finished off beautifully, both internally and externally. We've had so many comments about how lovely the house looks!
Overall, the entire project was a great experience, and I would wholeheartedly recommend this company. They were so good that I've just had Ben back to quote for replacing our remaining sash windows!
Sarah, Bristol
3 October 2025
Zen windows replaced a window in our bathroom. From the first visit for a quotation to the final completion of the work everyone we dealt with was professional, helpful and a pleasure to deal with. Stacey, in the office called to keep us up to date with progress and called after completion to check that we were happy with the results.
The quality of the window is excellent.
This is the fourth time we have had work done by Zen and I would highly recommend them.
Julie, Henleaze
28 August 2025
We recently used Zen Windows in Bristol to replace our old, broken wooden sash windows, and the entire experience from start to finish was outstanding.
We’re absolutely delighted with the result – the windows look stunning and have transformed the feel of our home. The service, quality, and overall experience with Zen Windows has been second to none, and we would wholeheartedly recommend them to anyone considering window replacement. A fantastic local company with a brilliant team.
Matt, Bristol
8 August 2025
I had high hopes of Zen Window, an established and local family run business, having been recommended them by a friend. But they more than exceeded my expectations.
The helpful, professional and personal service was exceptional from the first point of contact until the completion of the installation of 3 high spec quality windows in two rooms. The fitters were diligent throughout the two days it took to complete the job, and left the window surrounds in a spotless condition with no need for any reparation work.
Massive thanks from a delighted customer!
Peter M, Bristol
28 May 2025
This is the second time we have engaged Zen to undertake work for us, again they were very professional throughout the entire process. This time Zen replaced the house guttering, facia boards and soffits front and back and four rear windows, conservatory windows, doors and roof. The build was finished in good time and to the highest standards. Andy and Archie were on site for nearly four weeks and were unfailingly courteous, helpful and their workmanship was first class. We are really pleased with the results and highly recommend Zen Windows.
Customer in South Gloucestershire
12 May 2025
I have used Zen twice for double glazing. The new windows make a big difference to keeping heat in and noise out. Both times, Zen have been helpful, clear about what will happen & when, have kept their promises and treated my home with respect.
Liz, Bristol
24 March 2025
So pleased we picked Zen for our window installation. Right from the start they understood what we were looking to achieve and made our bespoke requests a reality. Nothing was too much trouble and we never felt pressured, even when we experienced delays to the start date due to separate building works. The fitters were excellent; really skilled at what they do with excellent attention to detail and good communication. The house feels warmer, is noticeably quieter and more ventilated, and it looks stunning too! I wouldn’t hesitate to recommend Zen to anyone looking for new windows and doors.
Claire, Bristol
28 February 2025
Zen sorted two windows for us and were fantastic from quote to installation… No pushy sales people, competitive quote, clear schedule and payment terms and fab installers who came on time and left the place spotless! The new windows have made a massive difference to how warm the rooms are and I have every confidence if we ever get any issues that Zen will be swift to resolve them. If we knew it was this easy we would have sorted the windows ages ago!
Tom, Bristol
7 February 2025
Zen have been fantastic to work with from start to finish and I cannot recommend them highly enough! Ben provided our quote and advice on what options we could consider. He was polite and clear and a pleasure to talk to. Stacey arranged our installation and has been a great communicator throughout. James and Kieran completed the fitting. They were so tidy! They worked really quickly and left us with an amazing set of new windows. We’re warmer, it’s quieter and we’re delighted!
Katie, Bristol
7 February 2025
Excellent service from this company. They installed a new sliding door and kitchen window for us, the price was good and the result top quality. The fitters were polite and very hard working. A great company.
Helen, Bristol
30 October 2024
Excellent service from start to finish, from every member of the team. Great communication throughout, with swift responses to any queries or concerns. The workmanship is of high quality, and the workmen tidy, friendly and respectful. Highly recommended.
Naomi, Bristol
26 October 2024
Very happy with my new windows installed by ZEN. The whole process went smoothly, from the initial no pressure visit and quote from Ben, to the fitters themselves who did a great job and were punctual, tidy and pleasant to have around. Would have no hesitation in recommending ZEN windows.
Sue, Bristol
21 October 2024
Our front door was fitted with no fuss and earlier than expected. Our old door had large gaping holes around the sides and wasn't secure. The new door was expertly fitted by Zen, solutions were found to make sure we get the best insulation. It looks beautiful. The installer was very considerate and addressed all of our concerns.
Aisle, Bristol
14 October 2024
All went very smoothly. Staff kept to appointments and the work was completed on time and to a good standard. Everyone was helpful and polite. I am very pleased with my new door and windows and would highly recommend this company.
Jane, Bristol
12 October 2024
Fantastic service from start to finish. Had previous work done by this company so didn't hesitate to see them first this time round. Good time keeping, accommodated my needs very well. Workmanship is very good. Overall service I'm very happy with.
Rachael, Bristol
18 September 2024
Matt made the whole process from the initial contact to completing the job easy. Being a landlord living abroad made it more difficult to find someone I could trust to do the work whilst I am not there. Communication with myself and the tenant was efficient, photos of the completed job were sent and my tenant was very happy with the way the work was carried out. Windows and patio door look great. I would definitely recommend ZEN!
Jane K, Bristol
14 August 2024
Glad I choose Zen Windows to replace our old single glazed bay windows with new units and glazing. Matt came round and was very helpful in getting us a quote with no pressure whatsoever. They were well priced, easy to communicate with and then Andy and Archie did a great job - courteous, helpful and hardworking.
Tim, Bristol
15 July 2024
We were very impressed with Zen Windows throughout the whole process. From the initial salesman to the quotation, fitting and finally invoicing was completed with the utmost professionalism. The job was finished on time and to the highest standards. I could not fault Andy and Archie on how they conducted themselves and their workmanship, going above and beyond what was expected. A great job all round and we couldn't be happier.
Philip, Bristol
9 July 2024
Excellent service and a super professional installation team.
Raphael, Bristol
6 June 2024
Met with 2 guys to discuss the works required - very friendly, kept everything simple and no pushy sales tactics. Once agreed to go ahead with the works, their office rang me up to arrange a suitable date to have the works completed.
The guys who completed the work were very courteous (Partner was working from home at the time) and did an amazing job from start to finish! The quality of their work was great and would 100% use ZEN again for any future works.
Ryan, Bristol
6 June 2024
Amazing. The service we have had from start to finish has been amazing, the whole team are lovely, communicative, respectful and friendly
Emily & Ant, Bristol
1 June 2024
Everything was well organised from the first contacts, measuring, day of fitting to the final finishing up.
P. Whiffen, Bristol
19 April 2024
From start to finish the communication was clear and helpful. This is not the first time I have used ZEN. The Fitters are efficient and prepare everything before they start covering the carpet and even though you know with ZEN it will be spot on they check again before they take the old windows out, which is in my view good practice.
Thanks for another great job, no hesitation in recommending ZEN as a supplier and I will be back again to use their service, thanks guys and Stacey again!
Jackie R, Bristol
5 April 2024
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