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Reviews

New windows

We found the complete service from initial enquiry and quotation through to fitting and billing to be efficient and thorough The fitters themselves were very pleasant, tidy and a pleasure to have in our home. Would thoroughly recommend Zen Windows

Sally Eccles

1 February 2024

Windows, front door and patio door install

Brilliant company to deal with, the installers (Tom, Kev and Lewis) were fantastic, very friendly and worked quickly and efficiently. Kept us informed as work progressed. Great job, would definitely recommend.

Gary Williams

7 December 2023

Replacement doors

It was a challenging renovation, far more involved that originally thought. Zen were patient and diligent to install the appropriate doors.

Mr and Mrs Turner

6 November 2023

Windows

Even with adverse weather conditions making the job more difficult, the Zen Windows installation team did a first class job.

Mrs Craig

19 October 2023

Replacement of most of our home windows

From the quote to the installation Zen were professional and friendly. The price for 8 window replacements was competitive and the finished quality of the work was great. The team installing were very respectful and friendly, leaving the house in great condition. Would use again and would recommend.

Steve Nesbitt

11 September 2023

Replacing windows/french doors

Got an estimate from Zen, as had personal recommendations and goods reviews on Checkatrade. The quote provided was not the cheapest or the dearest but sat in the middle. The work was started and finished as planned. The fitters(Geoff and Kevin) did an excellent job and had good communication skills, couldn't have asked for any more. All areas were left clean and tidy when done. Would gladly recommend Zen.

Martin Painter

2 February 2023

Windows and doors

The installation team explained what they were doing every day, turned up promptly and worked very efficiently. Very pleased with the service.

6 October 2022

Great installation, even better support

Zen fitted our windows in February 2021, they were great. Polite, professional and had great communication from start to finish. The price was very competitive for good quality. They arrived when they said they would and completed on time, leaving the place tidy when finished. But the real plus was in the support after the installation. We only had a small issue with one of the windows not opening. But when the manufacturer was going to make us wait for 5 weeks for the repair, Paul came quickly and was able to identify and sort the issue within 1 hour. I highly recommend Zen windows, they are very easy to work with and, as I have found, very reliable and trustworthy.

10 August 2022

Replacement of french doors window pane

Paul did a fantastic job replacing the broken window. He replied promptly to the quote request and came out to look over what needed to be done prior to doing the work. The new window looks great and Paul took away all the waste material and left the area of work very clean.

28 March 2021

New windows in most rooms of the house

Excellent work throughout - we are really pleased.

Mr Andrew Wells, Bristol

27 February 2020

New windows and doors

Many thanks to Paul and the team at Zen windows. Great work with good products and fitted very well. We are delighted with our new windows and doors. Paul was excellent at communication and everything was on time. Nice to work with team that are tidy and like to do a good job. Thank you Zen for a great job well done.

Mr Stephen Stark, Bristol

17 July 2019

Replacement windows and doors

The work was completed to a high standard and I am extremely pleased; Paul and team were great they arrived on time, tidied up and were just great, I could not fault them, happy to leave them with a key and they got on with it; I would recommend without hesitation. A big thank you.

Ms Meek, Bristol

6 February 2019

Excellent job

Paul did an excellent job! He came out to quote quickly the price was extremely competitive. The lead time was short in my case. Zen fitted my windows beautifully and very fast. They also left my house very clean and tidy. Very highly recommended!

Samantha, Bristol

1 June 2018

Highly Recommend - Great Job

Great customer service from enquiry to completion. Paul, our contact, has been extremely helpful and accommodating and our appointments have been easy to make and have been fitted in around our lifestyle. The installers, Tim & Mark, were friendly and professional. They cleaned up after their work well and were hard working & trustworthy. Would definitely recommend ZEN to anyone looking for new windows!

Jo, Avon

23 March 2018

Replacement doors

Very good. Rapid replies to email, good quotation, came when they said they would and installed my doors on schedule. No problems at all. Recommended.

J Cownie, Bristol

1 September 2017

New uPVC windows - 2x bay, 2x bedroom, windows, 8th February 2017

Very pleased with our new windows. The guys were punctual, professional and cleaned up very well after each day. We would certainly use Zen again.

Laura Goodwin, Bristol

8 February 2017

Replacement bay windows

“Excellent service - high quality work, super polite and considerate workers and very tidy! Would not hesitate to recommend to others.”

Mr and Mrs Cue, Bristol

3 October 2016

New double glazing and patio door

"The work was carried out very well, the new windows look beatiful. They cleaned the windows after fitted and tidy the roms and took all the rubbish away. Mark and his co-worker  did an excellent job and i would definitely recommend ZEN Windows to family and friends. 100% satisfaction with the work and thanks to Paul who initially took all the measurements necessary."

Mrs Mould, Weston-Super-Mare

14 June 2016

Replacement double glazing

“Just Brilliant.”

Mr and Mrs Friend, Bristol

31 October 2015

Conservatory

“They did a good job and I was very happy.”

Mrs Mitchard, Weston-Super-Mare

3 October 2015

Replacement double glazing windows and tri-fold doors

We were very impressed with Zen Windows throughout the process. We approached them to come and quote for us after reading the many positive reviews online. The initial salesman was very good. He built a rapport and listened to what we wanted. He made some good suggestions as to what we did for some of our windows. At no point was there any pressure to buy. The team of installers were great and did an excellent job of clearing up after themselves every day. We are really pleased with the result and highly recommend Zen Windows.

Sarah Bird

29 January 2024

2 Windows, a French door and composite door fitted to a high standard

A professional company with very professional fitters. The job was completed on time and to the highest standards. I could not fault Andy and Archie on how they conducted themselves and their workmanship. Top Notch. The sales staff equally as good whom answered all questions thoroughly with no hard selling. Exactly the way it should be done. The products are of an excellent quality. A real professional company and I have no hesitation in recommending them. Thanks again to Andy and Archie

Darren Davies

22 November 2023

2 doors

Carried out the installation of the two doors in an exceptionally professional, friendly, courteous and timely manner. The end result is extremely good and has made a big improvement to our kitchen and side entrance. The whole process from cotacting Zen, initial site visit, through quotation and ordering; technical check and installation, the service was first class. We have no hesitation in recommending

Mr Manning

2 November 2023

Replacement of 6 windows and concrete sills

Zen Windows have just installed several replacement windows for us, a more complicated job than typical as we needed replacement concrete sills as well. The fitters Tom and Lewis were thorough and meticulous and did an excellent job, and making good the inevitable damage to the render in taking out the old sills. Happy to use them again.

Fiona Costigan

18 October 2023

All windows and doors, including porch

Zen Windows recently replaced all the windows and doors in our rather cluttered house. The work was carried out to a high standard and the fitters were courteous and professional, leaving everything tidy at the end of each day. Geoff kept us informed of what was happening at each stage, while Lewis and Kev made sure that every small detail was attended to. All in all, a friendly and conscientious team who I would not hesitate to recommend.

Helen Ingram

1 September 2023

Windows and doors

Very courteous, outstanding follow-up to some issues that arose, great customer service. Would recommend.

17 December 2022

Replacement windows, 9 in total

This the second time we have had work completed with Zen Windows and I can comfortably say they provide a consistently excellent service. Their pre-planning and estimations on how long the work would take was on point, their communication with us was excellent and this allowed for minimum disruption. All the workmen were total professionals, polite, friendly and super neat. They cleaned up after themselves AND they were always smiling. The quality of their work is excellent and We are delighted with our new windows. Its a 10 out of 10 from us!. Thank you!

Kemi Adebanjo

30 September 2022

Replacement conservatory windows, doors and roof

We are very pleased with our new room and would highly recommend Zen. Very professional throughout. Communication was excellent. Thank you team.

Julie Poole

9 July 2022

Replacement windows and doors

Replaced all windows and a french door. Zen fitted in the job early to enable me to have other booked work carried out. Paul (owner) kept in regular communication and was always extremely polite and helpful. The fitters arrived on time and were friendly, very helpful and courteous. Nothing was too much trouble and they helped replace curtains, blinds etc. I would highly recommend Zen. They’re lovely to deal with.

14 March 2020

New composite front door and side panel fitted

Paul and Geoff were great, they arrived on time, changed the door and were done just after lunchtime. Being on a budget, I needed to ensure the choices made, fitted this. Paul was understanding and was happy to advise on cheaper but good quality options. They also helped my Dad take away the old door and frame to use for his garage. I would recommend Zen and would have no hesitation in using them for future jobs.

Mrs Chloe Tonkin, Bristol

16 August 2019

Replacement windows and front door

Exceptional service from first visit to the last day. Job was completed on time to a high standard by a friendly professionals. Well pleased with the result reflecting excellent workmanship, skills and experience

Mr and Mrs Younis, Bristol

20 April 2019

Replacement windows and doors

The whole team did a fantastic job, were friendly, courteous and professional. And when there was follow up work they were straight on it. I've already recommended them to friends. Paul went above and beyond even helping me jump start my car whilst on the job so I couldn't recommend highly enough!”

Dr Fielding, Bristol

31 December 2018

Superbly professional

From my first phone call to the company they have been efficient and effective. They arrived on time, worked diligently and got the job done, not finishing until everything was complete and the area completely cleaned up and tidied away.

Susan, Avon

25 May 2018

Replacement windows

Great Service. We have had 2 kitchen and a bathroom window replaced. Excellent service by Paul who kept to schedule and very good after service care.

S Livingstone, Bristol

16 October 2017

Replacement windows and doors

Great job. Would recommend using this company as they provided a good service. Very tidy and a competitive price.

Mrs Quinn, Gloucestershire

17 August 2017

Brickwork removed below window and new french doors installed. New back door also installed

I'm very happy with the job undertaken by Zen. Paul was very professional throughout, being swift with quoting, arranging survey and booking works, always keeping me up to date. The works progressed efficiently and everything was finished up properly and left tidy. Good quality UPVC units, well fitted and all competitively priced. Highly recommended.

Mr Tucker, Bristol

26 January 2017

All new doors, patio door and windows

“Very professional, polite, could not do enough. Husband disabled so the boys were happy to move stuff around. Cleaned and cleared up as they went. Extra security locks fitted as well.”

Mr and Mrs Edge, Gloucester

8 September 2016

French doors

"Excellent service very good at keeping me informed as to when they can fit it the fitter was excellent I would highly recommend and use this company again".

Mr Anderson, Marlow

27 May 2016

Conservatory

“Very pleased, I would recommend this company.”

Mr and Mrs Phelps, Cheltenham

21 October 2015

Patio doors to 4th floor apartment!

They went to a lot of trouble to provide the style of doors i wanted which were non standard and difficult to install on the 4th floor. They researched how this could be done and looked at different options. In the end they dismantled reassembled on site after carrying it up to the 4th floor. They were always completely helpful to come up with the style I wanted. I am very happy with the result.

Mrs Jenvey, Bristol

New windows

The whole experience with Zen windows has been fantastic start to finish. All my questions before the job were answered quickly and comprehensively, the fitters were friendly, tidy and did a wonderful job. I wouldn't hesitate to recommend them to anyone!!

Sam Ferrins

17 January 2024

Fantastic communication and customer service.

Fantastic communication and customer service.

Mr Carter

15 November 2023

Replacement of 11 windows

We appreciated our early interactions with Nathan, who worked to provide a package that was within our budget. Communications before the fitting went smoothly. Our fitters Tom and Lewis went above and beyond to finish our project to a high standard. They worked hard under quite awkward conditions and proved flexible and creative in finding solutions when things were not entirely straightforward. They gave us frequent updates as the project progressed and were always polite, friendly and approachable. I cannot recommend them highly enough. We are delighted with the quality of our windows.

Tracy Gil

25 October 2023

Replacement windows

The fitters did an excellent job and the windows are of a very high quality. They were clean and efficient. Would definitely recommend Zen Windows.

Carl Melegari

17 October 2023

Installation of bi-fold doors

Excellent job carried out professionally, site left clean and tidy, I would highly recommend Zen Windows.

Robert Collier

4 June 2023

Replacement windows

I am very pleased with the work Zen Windows & Conservatories have carried out. They were very nice and helpful people to work with.



30 November 2022

Zen replaced two large bay windows, upstairs and down and a large bathroom window

Excellent result, office staff always pleasant and helpful. Really professional workmen who did an excellent job, leaving no mess. Great price too.

Deb Willington

22 September 2022

Replacing and upgrading windows, replacing a lean-to roof

I have used Zen Windows three times now. Each time they have been easy to work with, professional, punctual. Their products have been good quality, the work done well. The work is to a house we rent out and Zen liaise with our tenant to organise site visits and days for works to be carried out - and that all happens smoothly. They turn up when they say they are going to and keep me informed of progress along the way. I'd definitely use them again.

Sune Nightingale

6 July 2022

All windows and french doors

Lovely team, very helpful and go above and beyond. Worked very hard to get the job done on time and fitted me in around another job, which really helped me out.

Mrs Tania Hirst, Bristol

13 March 2020

Replacement porch windows and front door

Work completed to a very high standard. Very happy with result. Thank you Paul and your team.

Mrs Barron, Stonehouse

1 August 2019

Replacement patio doors glazing

I’m very pleased with the excellent work carried out to replacement patio window. The job was completed within a few hours and cleaned up before I expected. Overall I would thoroughly recommend.

Ms Dunbar, Gloucester

20 March 2019

Replacement windows, with encapsulated original stained glass

Delighted with new windows installed and also the service provided by Zen Windows throughout. From the beginning Paul stood out as trustworthy and took time to listen and explain things without giving a salesman' s pitch. Windows were delivered on schedule and we were very pleased with the work carried out by Paul and Geoff who were hardworking, cheerful and always willing to fit around us and diligent in tidying up. Very pleased we opted for encapsulation of original art deco leaded panes as the result is stunning. Overall highly satisfied with the work and would recommend Paul and his team.

Mr and Mrs Baker, Bristol

18 November 2018

Fantastic Service

Paul kept in touch with me RE prices & the order. He turned up when he said he would. He replaced misted up windows/door & then completed 5 other little jobs that I either asked him about or he saw. e.g. sorted a sticky handle, sealed a leaking gutter. He was polite, friendly & respectful. I recommend him 100% Thank you Paul!

Elaine, Bristol

14 May 2018

Balcony patio doors

Difficult job done brilliantly. This was always going to be a challenging job, very large patio doors on a first floor balcony with the only access for materials being over the balcony railings above a sloping drive . The job was completed on time for a competitive price by a friendly professional team who were very clean and tidy. No hard sell approach just a desire to provide what we asked for and a couple of handy tips in the decision making process . Thank you ZEN we will be recommending you to others.

I Gallimore, Bristol

14 October 2017

Replacement conservatory roof

Mrs Pook, Bristol

16 July 2017

Replacement double glazing

Exceptional service from the quote to the replacement of our patio door window and my sons bedroom window. All administrative information was passed on promptly and even various courtesy calls before and after all work that was carried out. A very personnel touch I thought with the customer instead of emails/texts. Highly recommendable.

Ms Dunbar, Gloucester

14 November 2016

Replacement window and back door

ZEN Windows installed a window and back door for me, the installation went without a hitch, they are professional and cleaned up after they completed the job, very friendly. I am very happy with the way the window and door look and very good quality. I highly recommend ZEN Windows.

Charlotte Wright, Bristol

2 September 2016

Complete double glazing replacement - all windows and doors

“Excellent job. Extremely clear quote before the work took place, so we knew exactly what we were getting. The price was good value and there were no variations. The work was completed to a high standard and we had no hesitation leaving our keys with them throughout. They worked extremely well and tidied up so well afterwards. Very impressed!

Mr and Mrs Hamm, Stonehouse

17 March 2016

Replacement front door and patio door

“Excellent job, very professional, clean and tidy, what a breath of fresh air, honest workmanship, superb.”
 

Mr and Mrs Whitmore, Gloucester

20 October 2015

Mrs Hawkes

Made the whole process so easy and straightforward, thank you for your help. I would certainly use again and will recommend to others!

New windows x12

2 January 2024

Replacement windows and doors

We gave Zen a very short target date for installation and they complied perfectly.


Mr and Mrs Randell

9 November 2023

New windows

I would highly recommend Zen windows of Bristol, the two fitters Andy and Lewis are a credit to the company, the workmanship finish and all round neatness is first class, also office staff very knowledgeable and helpful throughout process from start to finish.
With kind regards Paul Smith.

Mr Paul Smith

20 October 2023

Window fitting

I would like to thank Zen Windows especially Andy and Lewis the two fitters that did an excellent job, I can say the job was faultless, these two guys are a credit to the company polite neat and tidy throughout process. Also a BIG thankyou to the office staff who organized everything. I would not hesitate to recommend Zen windows to anyone who are looking for quality workmanship and if I need anything doing in future I know who im going to call.

Paul Smith

3 October 2023

3x bedroom windows

Excellent service. The fitters were professional and skilled and communication with all the ZEN staff has been great.

Christopher Eichstedt

3 March 2023

Replacement front door

We can’t rate Zen highly enough. From our initial contact with the company, they have been so helpful and informative. After choosing our front door, Stacey kept us fully up to date with the progress of the job order. On the day of the door installation, Paul arrived promptly and was a pleasure to have around the house. He took great care with fitting our new door and we’re delighted with the result. Thank you so much to everyone at zen and we wouldn’t hesitate to recommend you to others / use you again.

Rachel Clarke

10 November 2022

New front door, french doors and bedroom window

Very polite, professional and helpful from start to finish. They arrived and completed on time, leaving the place tidy when finished. I'm really pleased with all the work they did.

Louise Wedlock

20 September 2022

New windows and front door

From the initial consultation through to the completion of the door and windows everybody from Zen was friendly, professional, polite and tidy. Highly recommended!

Sally Mundy

20 March 2022

2 sash and 2 casement replacement windows

Really happy with our new windows. Zen gave us a good price without any sales tactics like the bigger firms. The guys were punctual, polite and did a great job.

Mr James Priestley, Bristol

12 March 2020

New windows and doors

Paul and the team at Zen windows did a great good. We are very pleased with the windows / doors and the fitting. Great communication with Paul and tidy working which is always pleasure. The window and door quality they fit is excellent and I would not hesitate to recommend them. A good small business which take pride in their work and customers. Thanks for a great job.

Steve, Bath

31 July 2019

Replacement windows

This is the second time we’ve used Zen Windows and highly recommend them. Great time keeping, really tidy workers and kept us updated on progress and checked some of the finer details as they worked. We’ll definitely use Zen to replace the rest of our windows. Thanks Paul and Geoff!

Mr and Mrs Tawton-Hughes, Bristol

12 February 2019

First rate

Five windows of different shapes and sizes fitted to 1930's semi. Great people, great job. Highly recommended.

John, Avon

3 October 2018

First rate work - Quick and very efficient

I had 5 double glazed windows installed. Paul visited my house and did a quick survey for the quote. During the visit he answered all my questions and advised where necessary, at no stage did he try to "sell" anything, he just measured, advised and left, it was all done in about 30 minutes. His quote was roughly in line with 2 previous quotes I had received so the only decision I needed to make was which one? Paul won the contract for the following reasons: 1. As described in the first paragraph 2. Paul came across as a very personable person, easy to talk to, very polite and not all "pushy". All the work was done very efficiently and completed in two days. While he was in my home he was polite, quiet and just got on with the job in a very professional manner. The work was done to a very high standard and the work area was always cleaned up after each stage. I am very pleased with my new windows and as a result I have invited him back price up replacement French doors and a back door. I can happily recommend Zen windows and I feel confident you will be pleased with any work they do.

Jacqueline Anderson

6 May 2018

Replacement doors and windows

Very happy. From start to finish Paul was efficient, timely and polite. He also provided the lowest quote. The work was completed in less than a day, to a high standard and the house was left spotless. Paul's colleague was also happy to help me with some issues with my existing windows. Highly recommended.

D White, Bristol

5 October 2017

Replacement conservatory roof, 27th June 2017

I had a new roof fitted to my conservatory. Excellent tradesmen, kept us well informed. Very good job. Would highly recommend.

Mrs Sebok, Bristol

27 June 2017

Replacement double glazing

Really pleased with the work they carried out. I met two people from ZEN Windows and they were both really nice and friendly. They were very professional, and they got the job done sooner than expected. I will definitely use this company again in the future.”

Mr Williams, Bristol

11 October 2016

Replacement windows

“Very hard working and professional. Did an excellent job. During consultation Paul was very knowledgeable on all the various options and gave competetive quote.”

Mr Essex, Bristol

23 August 2016

New front door

“Excellent all round.”

Mr and Mrs Friend, Bristol

26 January 2016

Replacement double glazing, windows and doors

“I was suprised at how good Paul was. His communication and explanation of the work was brilliant and he did a great job. Paul was over polite and I could not believe how good the work was. The whole process was very impressive.”

Mr Alder, Bristol

15 October 2015

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